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IT Frequently Asked Questions (FAQs)

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Below is a list of our most frequently asked questions, grouped by category.

If you don't see your question, or require additional assistance, please contact the IT Help Service Desk by logging on to Heat Self Service, email  it.help@adams12.org or by calling x4120 and we will be happy to help!

Please check out our IT Service Desk Brochure for information about the IT Service Desk staff, how to enter tickets, IT metrics and more.

 

 

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